We know that sometimes you just are not satisfied with your purchase. The bottom line is we sell fun and we don’t want you to be stuck with something you don’t love. 100% Satisfaction Guarantee means you can exchange it or return it for up to 1 year hassle free.
Unfortunately, we cannot accept returns over 1 year.
Returns Easy As 1, 2, 3
Step 1: Please include the item(s) in its original manufacturer packaging. If packaging is no longer available, please ship the item(s) back so they are well protected.
Step 2: Complete the Returns form included with your shipment as to the reason for your return. If you no longer have this form, simply contact our Customer Care department and they will email one to you.
Step 3: Mail your return item(s) back in its original packaging or well protected using the self addressed label on the bottom of your Returns form.
Customers are responsible for all return shipping charges. Please call our Customer Care team prior to returning your item(s) if it is in regards to an error in shipment, receipt of damaged goods or to a warranty.
If you are returning the item(s) with the intent on exchanging, the easiest way to complete an exchange is to simply return your item for a refund and place an order for the new item you would prefer.
Returns are processed for the full price of the purchase less the original shipping charge. The processing time for a return is 2-3 business days (Monday-Friday excluding holidays) upon receipt of your item(s).